Dealer Courtesy Car - stone cracked the windscreen
So car had rough idle this week, I thought it was coils again but dealer diagnostics said injectors. [emoji22]
So injectors are getting done and I have a courtesy car which I was driving tonight and a car passing by flicked up a stone and low and behold cracked the drivers side windscreen.
So my own insurance was transferred to the car, anyone know the process in such a case? Do I just call and claim for a replacement screen or?
Anyone been through something similar. Dealer was closed so could not speak with them.
Dealer Courtesy Car - stone cracked the windscreen
Ask the dealer they might let u away with it cos their insurance will cover it anyway!!!
Re: RE: Dealer Courtesy Car - stone cracked the windscreen
Quote:
Originally Posted by m3 mick
Ask the dealer they might let u away with it cos their insurance will cover it anyway!!!
We'll with the luck I am having this week...that would take a small miracle. [emoji25]
Re: RE: Dealer Courtesy Car - stone cracked the windscreen
Quote:
Originally Posted by m3 mick
Ask the dealer they might let u away with it cos their insurance will cover it anyway!!!
Dealerships usually get x amount of free replacement windows on their insurance policies per year. Be upfront and tell them what happened and they might let it slide. If not, hace you ncb protected windscreen cover on your own policy?
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Re: RE: Dealer Courtesy Car - stone cracked the windscreen
Quote:
Originally Posted by TheRev
Quote:
Originally Posted by m3 mick
Ask the dealer they might let u away with it cos their insurance will cover it anyway!!!
Dealerships usually get x amount of free replacement windows on their insurance policies per year. Be upfront and tell them what happened and they might let it slide. If not, hace you ncb protected windscreen cover on your own policy?
Sent from my magical talkie device
I have free windscreen replacement however I only had my own replaced in October. A 2nd glass claim within the same policy year will be logged as a claim against the policy holder. [emoji22]
Heading over to them now so all will be revealed soon.
RE: Dealer Courtesy Car - stone cracked the windscreen
Re: RE: Dealer Courtesy Car - stone cracked the windscreen
Quote:
Originally Posted by crosswired
..good luck, mate
Well didn't get anywhere today have to wait for Service / Bodyshop manager to call me Monday as he deals with such issues. Hope he had a good weekend. [emoji39]
RE: Dealer Courtesy Car - stone cracked the windscreen
Yeah, managers good weekend might be crucial [SMILING FACE WITH SMILING EYES],
anyways, guess they are covered so everything should go ok
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RE: Dealer Courtesy Car - stone cracked the windscreen
Did you get it sorted?
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Re: RE: Dealer Courtesy Car - stone cracked the windscreen
Quote:
Originally Posted by crosswired
Did you get it sorted?
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Believe it or not I am still waiting for a decision on what's happening. I was on to them and they are to get back to me.
RE: Dealer Courtesy Car - stone cracked the windscreen
Jeez what's taking them so long ... that's cracked windscreen only but they acting like car need to be written off :)
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Dealer Courtesy Car - stone cracked the windscreen
Quote:
Originally Posted by eddiem74
Quote:
Originally Posted by crosswired
Did you get it sorted?
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Believe it or not I am still waiting for a decision on what's happening. I was on to them and they are to get back to me.
I wouldn't be chasing them. The longer it goes the harder it is for them to come back to you, esp if the car is being prepped before it's sold
Re: RE: Dealer Courtesy Car - stone cracked the windscreen
Quote:
Originally Posted by JohnH
Quote:
Originally Posted by eddiem74
Quote:
Originally Posted by crosswired
Did you get it sorted?
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Believe it or not I am still waiting for a decision on what's happening. I was on to them and they are to get back to me.
I wouldn't be chasing them. The longer it goes the harder it is for them to come back to you, esp if the car is being prepped before it's sold
I am not... I rang earlier in the week and they said they were checking to see what they plan to do and would be in touch. So I left it at that...they have my details.
Dealer Courtesy Car - stone cracked the windscreen
Quote:
Originally Posted by eddiem74
Quote:
Originally Posted by JohnH
Quote:
Originally Posted by eddiem74
Quote:
Originally Posted by crosswired
Did you get it sorted?
Sent from my SM-N9005 using Tapatalk
Believe it or not I am still waiting for a decision on what's happening. I was on to them and they are to get back to me.
I wouldn't be chasing them. The longer it goes the harder it is for them to come back to you, esp if the car is being prepped before it's sold
I am not... I rang earlier in the week and they said they were checking to see what they plan to do and would be in touch. So I left it at that...they have my details.
Ah I misunderstood. I would be surprised if they chase you for it.
