Results 1 to 6 of 6

Thread: consumer advise/rant

  1. 02-01-14, 19:59 #1
    mac7
    mac7 is offline
    BMWHaus Contributor
    Join Date
    Aug 2013
    Posts
    409

    consumer advise/rant

    I just purchased a new stereo for my car from a reputable UK online site. Filled out all details address etc ,registered an account address again!.Paid price Inc shipping to Ireland.I received an email today looking for an extra tenner for additional logistic costs.I sent an email looking for clarification .It will kill me to pay this principle wise, that said the quoted shipping price was only a fiver so 15 is still reasonable. I would love to tell them to stick it (the stubborn f***** that I am) but it's a brilliant deal . So should I cut off my nose to spite my face or shut up and pay the extra.Any advise on rights etc
    Reply With Quote Reply With Quote
  2. 02-01-14, 20:54 #2
    camnhoj
    camnhoj is offline
    BMWHaus Guru
    Join Date
    Aug 2013
    Posts
    1,006

    RE: consumer advise/rant

    Quote Originally Posted by mac7
    I just purchased a new stereo for my car from a reputable UK online site. Filled out all details address etc ,registered an account address again!.Paid price Inc shipping to Ireland.I received an email today looking for an extra tenner for additional logistic costs.I sent an email looking for clarification .It will kill me to pay this principle wise, that said the quoted shipping price was only a fiver so 15 is still reasonable. I would love to tell them to stick it (the stubborn f***** that I am) but it's a brilliant deal . So should I cut off my nose to spite my face or shut up and pay the extra.Any advise on rights etc
    Register with parcel motel and just pay uk postage costs !
    Reply With Quote Reply With Quote
  3. 02-01-14, 21:15 #3
    mac7
    mac7 is offline
    BMWHaus Contributor
    Join Date
    Aug 2013
    Posts
    409

    RE: consumer advise/rant

    Quote Originally Posted by camnhoj
    Quote Originally Posted by mac7
    I just purchased a new stereo for my car from a reputable UK online site. Filled out all details address etc ,registered an account address again!.Paid price Inc shipping to Ireland.I received an email today looking for an extra tenner for additional logistic costs.I sent an email looking for clarification .It will kill me to pay this principle wise, that said the quoted shipping price was only a fiver so 15 is still reasonable. I would love to tell them to stick it (the stubborn f***** that I am) but it's a brilliant deal . So should I cut off my nose to spite my face or shut up and pay the extra.Any advise on rights etc
    Register with parcel motel and just pay uk postage costs !
    Was thinking of doin something like that, but a lot of hard work trying to organise flexibility isn't the way these sites work, probably cost a fortune in calls etc etc etc like Ryan Air cheap for a reason.I think shut up an pay up is the order of the day
    Reply With Quote Reply With Quote
  4. 03-01-14, 03:23 #4
    michael320
    michael320 is offline
    BMWHaus Contributor
    Join Date
    Jul 2013
    Posts
    548

    RE: consumer advise/rant

    It happens all the time and il hands up admit that I have made errors with shipping costs to the UK and had to go back to customers looking for more money to cover it, I don't think there was any badness intended.To be fair 5 quid is stupidly cheap for intl shipping. If it were me id pay them and move on.
    Reply With Quote Reply With Quote
  5. 03-01-14, 06:38 #5
    m3 mick
    m3 mick is offline
    BMWHaus Contributor
    Join Date
    Jul 2013
    Posts
    312

    consumer advise/rant

    As above I'd just pay for handiness
    Reply With Quote Reply With Quote
  6. 03-01-14, 16:56 #6
    mac7
    mac7 is offline
    BMWHaus Contributor
    Join Date
    Aug 2013
    Posts
    409

    RE: consumer advise/rant

    Thanks for putting us straight, paid the tenner just have to wait the extra few days now to get it
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Forum Rules