Hopefully this is the right place for this, but has anyone else had any problems dealing with Mister-auto.ie?

I ordered a bunch of parts from them at the start of the month for the NCT, about €300 worth.
48 hour delivery turned into a three week wait and when the package finally arrived, all the way from Belgium, they had swapped out some of the parts I ordered for another brands cheaper equivalent.

I contacted them to ask for a refund of the difference in price but simply got the response of
"the parts were unavailable and were substituted for an equivalent function and value".

This seems a little bit rich to me. I'f I'd wanted the cheaper Febi parts I would have ordered them.

Has anyone else had similar dealings?