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Thread: F10 520d Intermittent Starting Problem

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  1. #1

    F10 520d Intermittent Starting Problem

    Hi All,

    We currently have a 2012 F10 520d. Have it since the end of April but sometime in August it started to give trouble when starting. Initially, it would start OK 99% of the time, but since then seems to have got more frequent and now maybe 30% of the time it has trouble starting. (I should say that it’s the wife’s car mainly so I don’t drive it that often so that’s a bit of a guess).

    So what happens is that when I press the start button (car has auto start-stop) with the brake pedal pressed, everything lights up (full dash lights, all looks ok) but nothing else happens i.e. no starter cranking or anything like that. Switch off & try again, nothing again. If I repeat this several times, the engine will eventually fire up. Sometimes just before it fires, it will try & turnover but without firing. Generally, at the next attempt, it will fire up ok. What I have noticed, is that just before it eventually fires up, I can hear a little click coming from the glove box (like a relay switch engaging or something).

    The other thing that happens is there are several error messages coming up. It seems to need to cycle through & identify all these before it will start. Once it does though, it seems to fire up almost straight away.
    • Driving Stabilisation Failure
    • Flat Tyre Monitor (RPA),
    • Parking Brake only partially available,
    • Limited fuel supply.

    So I brought it back to the dealer who said it was out of warranty (of course) but that they’d send it to their electrics place & for goodwill, will sort it for trade prices (whatever that means, but fair enough). However, that was back at the end of September. They still have it and still can’t isolate the cause. I should add that it was in Frank Keane’s in Blackrock for a day in August but they couldn’t find the problem either & they charged me €300 for a diagnostic health check which showed “potential” low voltage in the battery. Didn’t fancy paying that kind of money again hence going back to dealers.

    Has anyone experienced anything similar, and would any of you more electrical / mechanically minded folk out there hazard a suggestion as to what it could be? The car performs faultlessly once it’s going, no issues, no other faults appearing etc. I’m also getting very concerned about the cost of this given that they have had the car for over 3 weeks now. What way do garages charge if they can’t find/resolve a problem? In my work, if we don’t deliver we don’t get paid, regardless of how long we spent trying to deliver. Not sure how this is gonna work out.

    Appreciate any help on this.

  2. #2
    BMWHaus Guru
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    I think the first thing to do would be to swap out the battery from another car and see if that changes anything. Do you know if its the original battery from 2012?

  3. #3
    Thanks Shane. I'm not sure tbh, but I would suspect there's a high chance of that alright.

  4. #4
    BMWHaus Guru
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    Although, surely the garage would have checked the battery first. I'm just basing this on my own experience with the E60. Mine still has the original battery (2006) and if I do a lot of short trips or if it's parked up for a few days in a row, I get some errors including an 'increased battery discharge' warning and sometimes the radio will reset itself during a drive. Get them to test the battery

  5. #5
    I also would assume that that was the very first thing they'd do. I'm waiting for a call from them today so will ask exactly what they have done & what has been ruled out. Not sure how much longer I can leave it with them (struggling with only 1 car) but at the same time, don't want to have to start over with another garage.

  6. #6
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    With my E60, when the battery was on the way out, it showed up a battery symbol on the dash and on the screen. Does it show anything similar? Mine went when it was under AUC warranty and was replaced FOC thankfully.

  7. #7
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    battery first , even might be no weak battery signs on the dash for this .

    usually its agreed how long can take the search and how much it gonna cost , first quick diagnostics and next step to search deeper . 300e its bit mad to say it was only weak battery sign and they didn't even tried to change it .
    Motor Confidence-14b Knockmitten lane,Western ind est ,Naas road D12

  8. #8
    Quote Originally Posted by Valdelisbmw View Post
    battery first , even might be no weak battery signs on the dash for this .

    usually its agreed how long can take the search and how much it gonna cost , first quick diagnostics and next step to search deeper . 300e its bit mad to say it was only weak battery sign and they didn't even tried to change it .
    Thanks Valdas. Yeah, they didn’t do a lot to be honest. I wasnt particularly happy with the overall service to be honest but that’s another story. The battery is the one for the stop start system so I think about 450 to replace. If it was a normal one, I would have done it straight away but I think it might be a cost I have to suck up anyway.


    Sent from my iPhone using Tapatalk

  9. #9
    Hi Donal, no nothing like that showing up at all. It’s a very strange one! The fact that it’s confounding the garage (diagnostic specialists apparently well reputed!) is also strange, although with all these things, even though they’ve had it for 3 weeks, I doubt they’ve spent more than a couple of days on it. I’m kinda on the verge of just taking it back but given the amount of time already invested in investigating it, I should probably just leave them to it...


    Sent from my iPhone using Tapatalk

  10. #10
    BMWHaus Site Sponsor
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    don't need to buy battery from main dealer . and U already payed battery price for main dealer diagnostics ,mad ....
    Motor Confidence-14b Knockmitten lane,Western ind est ,Naas road D12

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