Quote Originally Posted by NickThePartsGuy View Post
this

I had a few lads in for wipers and they had to wait to get them fitted (granted its only a 10 minute wait but its still annoying)
reason is because the invoicing is done internally as the 20% we discount has to be claimed for in a similar way we do a warranty invoice
we need to do a key read of the car with each invoice for bmws records of payment.thats why we need to fit the part on site

bit awkward on bmws part but from someone whos worked with bmw for 14 years they pride themselves on being awkward
He he! We deal with the guys at HQ who make the awkward systems you use. I can see why it's awkward!