Looks like there's some interesting stuff in the car park! Is that a charger?
Did they use a piece of kit to measure them or did the tester lick his finger and hold it up to the wind? Was it an Irish car? Once you can prove that it's factory fitted and it passed a test before then you kinda have the nct in a pickle as they have passed a dangerous car. That will give them time to change their stance on it. That's only going to be any good if you write them a letter though.