Quote Originally Posted by Pentea
On my way home last evening on m50 got my windscreen cracked , could be from the gritting machine or from the ambulance that was flying on the emergency lane , thing is that i never had any claims , i have full comprehensiv insurance ,i want a oem windscreen on my e60 , do i have to ask to get oem ? Don't want some cheap aftermarket , or how is this working ?
Had recent experience with this - your insurer will have a dedicated line for this type of claim that generally will be a third party company - they will log the claim then contact you to replace. They will confirm the date of the incident and also what happened. Most don't cover your own negligence.

They will then organise to install. You'll need to query what screens the company in question use.

Also if you choose to go else where generally the insurer will cover the cost up to a certain limit only.

Hope you get sorted :wink: