thanks fraser

no john was done thru insurance claim, so i contacted insurance to tell them and they understand the situation but they also said they communicate via email only and they have not gotten a reply either, what should one do in this case, its ridiculous, how they operate a business with no means of customer service or communication

id love to go down to sandyford and f** it through the front desk, but seriously i think i have a case here , why should they get away with it when it theirs or an posts fault